FREQUENTLY ASKED QUESTIONS

+ Are you a winery?

We do not produce our own wines, rather, we are an agent for several PA Licensed Wineries. These wineries may be based in other states in the US, but hold a PA Limited Winery License.

+ How is it possible to offer out-of-state wines in Pennsylvania, directly?

The PLCB Limited Winery Information Book (PLCB-458) states: Limited winery licenses can be held by any in-state or out-of-state winery that produces less than 200,000 gallons per year of alcoholic ciders, wines and wine coolers.

All freedoms that apply to any in-state PA winery, therefore apply to a US winery with a PA License: Including direct delivery, on-site sales, online sales, and honest-to-God wholesale pricing for wine retailers and licensees.

The Backroads Wine Company is based in PA and acts as an agent for a portfolio of PA-licensed wineries. We curate their product, ship, store, offer and fulfill it on their behalf.

If you are a licensed Pennsylvania Winery, Brewery, Distillery, restaurant or retailer, we can legally offer you anything from of our portfolio of wines.

We keep copies of all licenses for our registered wineries and can present them to you upon request.

The PLCB Limited Winery Information Book can be viewed here: PLCB Limited Winery Information Book (PLCB-458)

+ Where are you located?

The Backroads Wine Company is located in Media, Pennsylvania.

+ Can I visit Backroads in person?

You can currently come taste, browse and purchase wines at our Media, PA location, by appointment only. Contact us here, call us (610-331-2245), or email us to set up a visit.

+ Can I pick my order up, at your store?

Yes, you can now pick your order up for free, curb-side, at our Media location. We also offer an additional 10% off your total for this option.

Be sure to specify In-Store pickup when you place your order, and select a day of the week you'd prefer. We will contact you to confirm the date. NOTE: Please do not come for pickup, until we've confirmed.

7 W Baltimore Pike
Unit C
Media, PA 19063

+ Can PA Restaurants and Licensees buy your wines?

Yes, you can! And because of our unique situation, we can offer honest-to-God wholesale pricing for wine retailers and licensees, and even discounts. We also ship, direct to your location.

+ I have a Pennsylvania Limited Winery/Brewery License. Can we serve/sell your wines at our location?

Yes, you can! All of the wineries in our portfolio have a PA Limited Winery License. We can provide copies of all licenses upon request.

+ What hardware and accessories are required to serve from kegs?

The process is the same as serving beer from a keg, the only difference being that you need a higher grade of Stainless Steel connectors and vapor lock tubing to prevent oxidation of the wine. The best gas mix for wines is a blend of Nitrogen and CO2, commonly known as the, "Guinness Mix."

+ Can you provide hardware and refrigerator units for your kegs?

Yes, we can either rent or sell you the taps, coolers, and all associated hardware to operate our wine kegs. Contact us here to inquire about keg hardware.

+ Can you ship wines out-of-state?

We can only ship wines to customers within Pennsylvania State lines.

+ How much does shipping cost?

+ Who is your carrier?

The Backroads Wine Company has an alcoholic beverage courier contract with UPS.

+ Can another person accept my delivery?

Keep your tracking number and watch your delivery window carefully. By law you must have a person of legal age (21 in PA) to sign for your order when it arrives. It does not have to be you; any individual of legal age is OK. If there is no one home at the time of delivery, UPS will hold the delivery and attempt to deliver two more times before returning it to us. Please note: We cannot refund your shipping charges if you miss your delivery.

+ What are legitimate reasons I can return a wine/wines?

• If, for any reason, you are not satisfied with your order, contact us here and we'll do our best to make it right (within reason).
• If your order was damaged or broken in transit, you should contact UPS (our exclusive carrier) immediately.